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Contact Cvs Specialty Customer Service

Cvs Specialty Phone Numbers and Emails

Toll-Free Number:

  • (800) 237-2767
    Toll Free
Call customer service

Accounting/ Billing:

  • (800) 250-9631

Business Customer Service:

  • (844) 205-8681
    Toll Free

Jobs/ Career:

  • (866) 444-8896

Legal:

  • (401) 765-1500
    DMCA Inquiries

Technical Support:

  • (855) 264-3239
    Website Issues

Cvs Specialty Emails:

Legal
DMCA Inquiries
privacy.officer@cvshealth.com
Privacy Inquiries
Send Message
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact CVS Specialty Customer Service?

Most Popular Number:

(800) 237-2767
Toll Free
Total calls: 312 Issues resolved: 23 Last call: Mar 11, 2025
author avatar
PissedConsumer Reporter

The CVS Specialty customer service phone number is 800 237 2767. This support number serves to get information about Rx refills, order status, available services and other general issues. Billing and payment concerns can be addressed at telephone number 800 250 9631.
Clients facing difficulties while using the app or website can call 1-855-264-3239 to get support specialist advice. Sometimes the users can experience high call volumes. If you get into such a situation, turn to alternative ways of contacting CVS Specialty support managers like online chat or messaging.

The CVS Specialty customer service number works Monday through Friday from 8 a.m. to 8 p.m. ET. The business hours for login and technical support are Monday through Friday from 9 a.m. to 6 p.m. ET. When the support number is overloaded during operation time, you can use the CVS Speciality live chat to get assistance in Rx orders and refills, billing, insurance or payments, or financial assistance.
The chat works from 8 a.m. to 9 p.m. 7 days a week. To start chatting, log in to the account or create it. To find information about your medication or condition, drug interactions or
medication side effects, send a secure message to the customer care department. To make it, log in to the account and click the messaging icon at the top of the site.

CVS Specialty address of the corporate office is CVS Specialty, 1 CVS Drive Woonsocket, Rhode Island 02895, United States. The core departments and professionals are working there to improve the quality of the company’s services. To reach the CVS Specialty contact team via the mailing address, write to the P.O. Box 659629, San Antonio, TX 78265-9529, US.

Cvs Specialty Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    98% phone 2% email
  • The best phone number to call Cvs Specialty is 8002372767. 95% of consumers used this number to address their issues and concerns.

  • The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Cvs Specialty may ask you for the following information to identify you as a customer: address or zip code, first and last name or phone number.

View full overview ›
PissedConsumer Club

Contact Information

Cvs Specialty Website:

Cvs Specialty Help Center:

Corporate Office Address:

Cvs Specialty
1 CVS Drive
Woonsocket, Rhode Island 02895
United States

Other Info (opening hours):

Additional Address:


CVS Caremark Customer Care Department

P.O. Box 659629

San Antonio, TX 78265-9529, US

More contact details

Fax:

+1 (800) 323-2445

Cvs Specialty Rating Based on 57 Reviews

Rating details

1.7
more details
Customer service
Turnaround Time
Website
Product or Service Quality

Rating stats

Rating trend

How Good is Cvs Specialty's Customer Service?

Shaleen
Shaleen
Feels Satisfied | Oct 11, 2023

Pretty good

Read full quote
Kamarie Wee
Kamarie Wee
Feels Satisfied | Jun 23, 2023

I had various issues with getting back on my medication, but the representative took care of everything in a concerned attitude and I am now back on track.
Thank her for me.
And thank you all for the great service!

Read full quote
Nicholus Lgd
Nicholus Lgd
Feels Disappointed | May 28, 2023

They didn't tell my Dr that I needed approval for my starter dose of meds so instead of getting my meds I'm waiting for nothing because they don't tell anyone about this needing to be approved

Read full quote
Mandalyn Jvt
Mandalyn Jvt
Feels Satisfied | May 15, 2023

Excelente

Read full quote
Julia R Tnr
Julia R Tnr
Feels Disappointed | Oct 05, 2022

Terribble lll never zhop at cvs nor will my friends and family

Read full quote

Summary of Cvs Specialty Customer Service Calls

328 TOTAL
CALLS
01:19 AVG CALL
DURATION
27% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cvs Specialty?

Shipping and Delivery Question:

  • “Shipment”
  • “They need to initiate an investigation from UPS. I did Not receive prescription package”
  • “Delivery of humira”

Request for Information Question:

  • “Status order”
  • “Check on order”
  • “Need to speak to nurse”

Payments and Charges Question:

  • “Dispute a charge”
  • “Billing”
  • “Receipt”

Account Question:

  • “Refill but forgot password”
  • “Have a new email and phone number can't get into my specialty to refill script”
  • “Update my account”

Product/ Service Question:

  • “Problem with presciptipn”
  • “Insurance change”
  • “Complaint”

Return/ Replace Question:

  • “Return”
  • “Return call to pharmacist”
  • “To change the phone number”

Activation/ Cancellation Question:

  • “To cancel prescriptions”
  • “Renew percription”
  • “Renew meds”

Cards Question:

  • “Gift card never been loaded with the money i put on it”

Refund Question:

  • “To get my refund back or at least my money i paid for a orepaid card”

Other Question:

  • “Refill prescription”
  • “Refill”
  • “Talk to pharmacist”

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